Elmos & Higher Grounds Representative

Summary of Position

Prepares food products for Elmo’s and Higher Grounds.

Reads charts to determine amount of product that needs prepared or baked for each shift. (5%)
Make changes and issue receipts or tickets to customers. (5%)
Ensure customer service is a priority with a goal of achieving 95% on customer service shops. (15%)
Prepares all subs, pizzas, wraps, and salads to proper Elmo’s and Higher Grounds standards. (15%)
Properly rotate product with FIFO guidelines. (5%)
Make the correct labels with appropriate date and attach to food products. (5%)
Properly store and handle food products at proper temperature. (5%)
Ensure to keep Elmo’s and Higher Grounds clean. (10%)
Proper uniform must be worn at all times. (5%)
Properly retard and proof bake bread properly. (5%)
Follow all recipes required by Elmo’s and Higher Grounds. (15%)
Ensure all activities are performed in a proper and professional manner according to company standards. (10%)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or proof of general education degree (GED) and one to three years related experience and/or training; or equivalent combination of education and experience.

Ability to read and comprehend instructions, short correspondence, and memos.
Ability to write simple correspondences.
Ability to effectively present information in one-on-one and other employees of the organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common factions, and decimals.

Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Register comprehension.

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