Elmos & Higher Grounds Representative

Elmos & Higher Grounds Representative featured header image

Summary of Position

Prepares food products for Elmo’s and Higher Grounds.

Essential Duties and Responsibilities

  • Reads charts to determine amount of product that needs prepared or baked for each shift. (5%)
  • Make changes and issue receipts or tickets to customers. (5%)
  • Ensure customer service is a priority with a goal of achieving 95% on customer service shops. (15%)
  • Prepares all subs, pizzas, wraps, and salads to proper Elmo’s and Higher Grounds standards. (15%)
  • Properly rotate product with FIFO guidelines. (5%)
  • Make the correct labels with appropriate date and attach to food products. (5%)
  • Properly store and handle food products at proper temperature. (5%)
  • Ensure to keep Elmo’s and Higher Grounds clean. (10%)
  • Proper uniform must be worn at all times. (5%)
  • Properly retard and proof bake bread properly. (5%)
  • Follow all recipes required by Elmo’s and Higher Grounds. (15%)
  • Ensure all activities are performed in a proper and professional manner according to company standards. (10%)

Non-Essential Duties and Responsibilities

  • Perform all other duties as required.

Qualifications Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience

  • High school diploma or proof of general education degree (GED) and one to three years related experience and/or training; or equivalent combination of education and experience.

Language Skills

  • Ability to read and comprehend instructions, short correspondence, and memos.
  • Ability to write simple correspondences.
  • Ability to effectively present information in one-on-one and other employees of the organization.

Mathematical Skills

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common factions, and decimals.

Reasoning Abilities

  • Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Register comprehension.

Physical Demands

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